Before sending a message to us, please see if your question(s) can be answered in our FAQs.
FREQUENTLY ASKED QUESTIONS
The typical turnaround time for all orders is eight to twelve weeks.
All personal items must be accompanied with a printed copy of your order confirmation that was emailed to you upon purchase and a self-addressed, stamped envelope and/or prepaid shipping label for return.
Any item(s) weighing more than 13 ounces will need a shipping label as opposed to stamps.
The “Additional Description of Item” is an extra space to provide information on your item for the Foundation. For example, clarify which baseball card you sent in by describing it, such as “Topps 1992,” in the additional description.
If it is a special edition item, please mention it in the additional description.
We attach a hologram authentication sticker to all signed items, but we will do our best to accommodate this request. Please make note of this request at the top of your printed order confirmation in large print. You can also place a sticky note with this request on the item(s).
The Nolan Ryan Foundation will do its best to honor requests but ultimately the decision for size, color and location of signature, inscriptions and hologram placement rests with Mr. Ryan and the Foundation.
Please make note of any specific requests at the top of your printed order confirmation in large print. The Foundation has most writing utensils, but you are welcome to send in your own if it is rare (although we cannot guarantee that it will be used).
The only inscriptions that we offer are those listed on the product inscription list as seen below:
- “HoF '99”
- “324 Wins”
- “5,714 Ks”
- “The Ryan Express”
- “7 No-Hitters”
- “1969 World Series Champion”
- “Strikeout King”
- Personal Greeting: "To [First Name]"
Due to authenticity standards, we are unable to authenticate any item previously signed by Mr. Ryan unless you have the original certificate or letter of authenticity. If you decide to purchase a signed item from the Foundation or send in a personal item to be autographed, a hologram sticker will be attached and serve as the certificate of authenticity.
Due to authenticity standards, we are unable to re-sign any item previously signed by Mr. Ryan unless you have the original certificate or letter of authenticity for the original autograph.
For privacy reasons, we do not release exact signing dates nor give live signing options.
This type of donation is not considered tax-deductible as the Nolan Ryan Foundation is still providing a service (the autograph.)
Because Mr. Ryan donates his time to sign items with 100% of the proceeds benefiting the Foundation, we do not offer any discounts.
You can send fan mail to the following address:
Nolan Ryan Foundation
P.O. Box 6979
Round Rock, TX 78683